FAQ

Got another Q?
Shoot us a note: hi@kinshipped.co

Can I customize my box?

Yes, with the Custom Box option HERE


Do you offer corporate gifting or bulk gifting?

Maaaaybe. E-mail hi@kinshipped.co with what you have in mind and we'll get back to you. 


I’d like to use Kinshipped for bridal/groomsmen parties

Good choice. E-mail: hi@kinshipped.co with your vision and we’ll be your fairy giftmother.


Can we collaborate?

We love a good colab. E-mail hi@kinshipped.co with your ideas and we’ll be in touch.


Can I add a personal note with my order?

Yes! And even better, it can be in your own handwriting. After you’ve chosen your box and add-on gifts, follow the directions in the Add Note section and we’ll do the rest.


My order is a gift so I don’t want any prices visible to the recipient.

We never show any prices on the actual box or gifts.


Can I substitute a gift in a pre-curated box?

Only under special circumstances. E-mail orders@kinshipped.co with your requests and do our best to accommodate.


Is shipping cost included?

Shipping costs are not included. Total cost is calculated at checkout based on recipient location and delivery timing.


What’s the order processing turnaround time?

Order will be fulfilled in 2-3 days and delivered based on chosen shipping option. E-mail orders@kinshipped.co with your requests and we’ll do everything we can to accommodate.


Can I request a specific delivery date?

Email orders@kinshipped.co with your requests and we’ll do everything we can to accommodate.


Do you ship internationally?

We only deliver to the US at this time. Bummer, we know.


Do you offer pick-up or same-day local delivery in NYC?

Yes, this can be arranged. Email orders@kinshipped.co with your requests.


How do I track my order?

After placing an order, you will get a confirmation email with a tracking number.


What is your return policy?

Kinshipped sales are final. But if you are unsatisfied in any way, please email orders@kinshipped.com


How do I get the latest info about latest products and news?

Sign up to receive our emails HERE  


This website rules. Who did it?

We know, right?! Ludlow Kingsley.


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